PT. INDOMOP MULTI MAKMUR (IMM) is an industrial company that manufactures prime quality, innovative, and environment friendly cleaning equipment using the best raw materials as well as advanced assembling technology and educated and trained human resource. These are done in order to produce prime quality products and create convenient use for the consumers, in the household segment as well as in industrial segment, within the objective of creating a clean and healthy environment. IMM is a family business initiated early in 1992 and now has undergone a rapid development, starting from a home garage expanding into an industry. The fast development in a relatively short span of time has been possible due to :1. the products that have offered to consumers are of prime quality,2. products diversification adjusted to needs and wishes of consumers,3. the support and good cooperation from all business partners, especially buyers,4. the presence of a strong vision, namely, the desire to be the market leader in cleaning equipment industry and support from a professional working system in all sectors.The professionalism is reflected in the clear arrangement of organizational structure, market research an analysis in order to follow consumers needs and wishes, use of the internet as communication means and business, as well as strict quality assurance. The quality assurance applied by IMM is begun from the selection of the best raw material, through production process, periodic product test complying to stringent procedure, and careful product packaging, assuring that the goods received by the consumer are products of prime quality. IMM, so far marketed over 90 kinds of products using two trade brands, Clean-Matic and Gunung Sewu. Clean-Matic is a brand for all kinds of cleaning equipment intended for the market segments of consumers and institutions using big spaces. Gunung Sewu meanwhile is a brand for all kinds of cleaning equipment meant for the market segments of consumers and institutions using spaces that are relatively not too big. Today, IMM can be said to have succeeded to realize the said vision, by : 1. the distribution of IMM products was done nationwide through retailers and institutions,2. the existence of requests to serve as cleaning equipment supplier from retailers and institutions,3. the existence of requests to make House Brand Product by various renown retailers, both local and international,4. the selection of IMM by international retailers for product exchange and requests for joint promotion from various retailers So far IMM has always won awards for the high quality of its shipments (98%), because of the timeliness and promptness of shipment of products ordered by retailers and institutions. IMM is confident that it will keep its market leader status in cleaning equipment, focusing on meeting the needs and wishes of consumers with timeliness and promptness while keeping pace with technology advance.Above all else, the satisfaction of consumers over IMM products is the most important, and this is because of excellent cooperation from all sides, specially buyers.